Frequently asked questions
Product Features & Materials
10 Articles
382-archive
Orders & Shipping
9 Articles
383-archive
Refunds, Returns & Lifetime Guarantee
3 Articles
384-archive
Loyalty Club, Discounts & Gift Certificates
5 Articles
385-archive
Product Care
8 Articles
386-archive
Lamson Factory & Lamson Factory Outlet Store
4 Articles
387-archive
Dealers, Reps, OEM/Private Label Requests, Partner Chefs & Inventors
6 Articles
388-archive
Other
3 Articles
389-archive
Loyalty Club, Discounts & Gift Certificates
What is Lamson’s Loyalty Club?
Loyalty Club, Discounts & Gift Certificates
How do I Earn and Redeem Loyalty Club Points?
Loyalty Club, Discounts & Gift Certificates
What happens if I forget to enter my discount code on my order?
Loyalty Club, Discounts & Gift Certificates
How do I use a discount code?
Loyalty Club, Discounts & Gift Certificates
How do I buy and use a Lamson Gift Certificate?
Lamson Factory & Lamson Factory Outlet Store
What products can I buy at the Lamson Outlet Store?
Product Care
How do I care for my Knives?
Product Care
How do I care for my Kitchen Tools?
Product Care
What do I do if spots appear on my knife or tool blade?
Product Care
How do I keep my knives sharp?
Product Care
How do I hone and sharpen a knife?
Product Care
What is Lamson’s Sharp-For-Life program?
Product Care
How should I store my knives?
Lamson Factory & Lamson Factory Outlet Store
Where is Lamson’s factory?
Lamson Factory & Lamson Factory Outlet Store
Where is the Factory Outlet Store?
Dealers, Reps, OEM/Private Label Requests, Partner Chefs & Inventors
Will Lamson Private Label their product with my company logo?
Lamson Factory & Lamson Factory Outlet Store
Can I use my Discount Code at the Lamson Outlet store in Shelburne Falls?
Dealers, Reps, OEM/Private Label Requests, Partner Chefs & Inventors
How do I become a Lamson Dealer?
Dealers, Reps, OEM/Private Label Requests, Partner Chefs & Inventors
How do I become a Lamson Rep?
Dealers, Reps, OEM/Private Label Requests, Partner Chefs & Inventors
How do I become a Lamson Affiliate Chef?
Dealers, Reps, OEM/Private Label Requests, Partner Chefs & Inventors
How do I submit a New Product Idea?
Other
What is Lamson’s Privacy Policy?
Other
What is Prop 65?
Other
Is Prop 65 applicable to Lamson Products?
Dealers, Reps, OEM/Private Label Requests, Partner Chefs & Inventors
Does Lamson do Contract (OEM) Manufacturing?
Product Features & Materials
How do I choose the best knife for me?
Orders & Shipping
Can I get my order Gift Wrapped?
Product Features & Materials
What handle materials does Lamson use in its products?
Product Features & Materials
What types of stainless steel does Lamson use for Knives, BBQ and Kitchen Tools?
Product Features & Materials
What hardness are Lamson’s knife blades?
Product Features & Materials
What rivets does Lamson use for Knives and Kitchen tools?
Product Features & Materials
What angle are Lamson knives sharpened to?
Product Features & Materials
What are those oval indentations in some knife blades?
Product Features & Materials
What’s the difference between Forged, Laser-Cut and Stamped knife blades?
Product Features & Materials
What wood materials are used in Lamson above counter and under-counter Blocks?
Product Features & Materials
Can I get my Knives or Tools Custom Engraved?
Orders & Shipping
What Payment methods does Lamson accept?
Product Care
Are knives and tools dishwasher safe?
Orders & Shipping
How long does it take to ship my order?
Orders & Shipping
How do I track my order?
Orders & Shipping
How can I get Free Shipping?
Orders & Shipping
What countries does Lamson ship to?
Orders & Shipping
Who pays for Freight, Duty and Tariffs on International Orders?
Orders & Shipping
Can I cancel my order after it is placed?
Orders & Shipping
Can I change the ship to address after my order is placed?
Refunds, Returns & Lifetime Guarantee
What is Lamson’s Lifetime Guarantee?
Refunds, Returns & Lifetime Guarantee
What would void the Lifetime Guarantee?
Refunds, Returns & Lifetime Guarantee
What is Lamson’s Return and Refund Policy?
