Product Features & Materials
Orders & Shipping
Refunds, Returns & Lifetime Guarantee
Loyalty Club, Discounts & Gift Certificates
Lamson Factory & Lamson Factory Outlet Store
Dealers, Reps, Partner Chefs & Inventors
What is Lamson’s Loyalty Club?
How do I Earn and Redeem Loyalty Club Points?
How do I buy and use a Lamson Gift Certificate?
How do I use a discount code?
What happens if I forget to enter my discount code on my order?
Are knives and tools dishwasher safe?
How do I care for my Knives?
How do I care for my Kitchen Tools?
What do I do if spots appear on my knife or tool blade?
How do I keep my knives sharp?
How do I hone and sharpen a knife?
What is Lamson’s Sharp for Life program?
How should I store my knives?
Where is Lamson’s factory?
Where is the Factory Outlet Store?
What products can I buy at the store?
Can I use my Discount Code at the store?
How do I become a Lamson Dealer?
How do I become a Lamson Rep?
How do I become a Lamson Affiliate Chef?
How do I submit a new Product Idea?
What is Prop 65?
Is Prop 65 applicable to Lamson Products?
How do I choose the best knife for me?
What handle materials does Lamson use in products?
What types of stainless steel does Lamson use in its products?
What hardness are Lamson’s knife blades?
What rivets does Lamson use in its products?
What angle are Lamson knives sharpened to?
What are those oval indentations in some knife blades?
What’s the difference between a forged, laser-cut and stamped knife blades?
What wood materials are used in Lamson above counter and under-counter block sets?
Can I get my Knife custom engraved?
What Payment methods does Lamson accept?
Can I get my order Gift Wrapped?
How long does it take to ship my order?
How do I track my order?
How can I get free shipping?
What countries does Lamson ship to?
Who pays for freight and duty on International Orders?
Can I cancel my order after it is placed?
Can I change the ship to address after my order is placed?
What is Lamson’s Lifetime Guarantee?
What would void the Lifetime Guarantee?
What is Lamson’s Refund Policy?
Experience unparalleled care and support with Lamson. Discover how our dedicated team goes above and beyond to ensure your satisfaction.
Factory & Offices
79 Mainline Drive Westfield, MA USA 01085 firstname.lastname@example.org 413-642-8135
45 Conway StreetShelburne Falls, MA 01370413-625-0201Monday – CLOSED (Open Holidays)Tuesday – CLOSEDWednesday - Sunday 10am-5pm (EST)
Winter Hours –January 6 - March 3, 2024 - Open 10am – 5pm Saturdays and Sundays only
Resuming Regular Hours –Wednesday, March 6, 2024 10am – 5pm
45 Conway StreetShelburne Falls, MA 01370413-625-0201Monday - CLOSED (Open on Holidays)Tuesday - CLOSEDWednesday - Sunday 11am-5pm (EST)
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