Frequently asked questions

  • features-and-materials

    Product Features & Materials

    10 Articles

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  • shipping

    Orders & Shipping

    9 Articles

    383-archive

  • refunds-returns-warranty

    Refunds, Returns & Lifetime Guarantee

    3 Articles

    384-archive

  • discounts-gift-cards

    Loyalty Club, Discounts & Gift Certificates

    5 Articles

    385-archive

  • product-care

    Product Care

    8 Articles

    386-archive

  • factory-outlet

    Lamson Factory & Lamson Factory Outlet Store

    4 Articles

    387-archive

  • dealers-reps-partners

    Dealers, Reps, Partner Chefs & Inventors

    4 Articles

    388-archive

  • other-notes

    Other

    3 Articles

    389-archive

  • Loyalty Club, Discounts & Gift Certificates

    What is Lamson’s Loyalty Club?

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  • Loyalty Club, Discounts & Gift Certificates

    How do I Earn and Redeem Loyalty Club Points?

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  • Loyalty Club, Discounts & Gift Certificates

    How do I use a discount code?

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  • Loyalty Club, Discounts & Gift Certificates

    What happens if I forget to enter my discount code on my order?

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  • Loyalty Club, Discounts & Gift Certificates

    How do I buy and use a Lamson Gift Certificate?

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  • Lamson Factory & Lamson Factory Outlet Store

    Can I use my Discount Code at the store?

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  • Product Care

    How do I care for my Knives?

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  • Product Care

    How do I care for my Kitchen Tools?

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  • Product Care

    What do I do if spots appear on my knife or tool blade?

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  • Product Care

    How do I keep my knives sharp?

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  • Product Care

    How do I hone and sharpen a knife?

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  • Product Care

    What is Lamson’s Sharp for Life program?

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  • Product Care

    How should I store my knives?

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  • Lamson Factory & Lamson Factory Outlet Store

    Where is Lamson’s factory?

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  • Lamson Factory & Lamson Factory Outlet Store

    Where is the Factory Outlet Store?

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  • Lamson Factory & Lamson Factory Outlet Store

    What products can I buy at the store?

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  • Product Care

    Are knives and tools dishwasher safe?

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  • Dealers, Reps, Partner Chefs & Inventors

    How do I become a Lamson Dealer?

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  • Dealers, Reps, Partner Chefs & Inventors

    How do I become a Lamson Rep?

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  • Dealers, Reps, Partner Chefs & Inventors

    How do I become a Lamson Affiliate Chef?

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  • Dealers, Reps, Partner Chefs & Inventors

    How do I submit a new Product Idea?

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  • Other

    What is Lamson’s Privacy Policy?

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  • Other

    What is Prop 65?

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  • Other

    Is Prop 65 applicable to Lamson Products?

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  • Product Features & Materials

    What types of stainless steel does Lamson use in its products?

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  • Product Features & Materials

    What handle materials does Lamson use in products?

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  • Orders & Shipping

    What countries does Lamson ship to?

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  • Product Features & Materials

    What are those oval indentations in some knife blades?

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  • Product Features & Materials

    What’s the difference between Forged, Laser-Cut and Stamped knife blades?

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  • Product Features & Materials

    What wood materials are used in Lamson above counter and under-counter block sets?

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  • Product Features & Materials

    Can I get my Knife custom engraved?

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  • Orders & Shipping

    What Payment methods does Lamson accept?

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  • Orders & Shipping

    Can I get my order Gift Wrapped?

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  • Orders & Shipping

    How long does it take to ship my order?

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  • Orders & Shipping

    How do I track my order?

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  • Orders & Shipping

    How can I get free shipping?

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  • Product Features & Materials

    What angle are Lamson knives sharpened to?

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  • Orders & Shipping

    Who pays for freight and duty on International Orders?

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  • Orders & Shipping

    Can I cancel my order after it is placed?

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  • Orders & Shipping

    Can I change the ship to address after my order is placed?

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  • Refunds, Returns & Lifetime Guarantee

    What is Lamson’s Lifetime Guarantee?

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  • Refunds, Returns & Lifetime Guarantee

    What would void the Lifetime Guarantee?

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  • Refunds, Returns & Lifetime Guarantee

    What is Lamson’s Return and Refund Policy?

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  • Product Features & Materials

    What rivets does Lamson use in its products?

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  • Product Features & Materials

    How do I choose the best knife for me?

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  • Product Features & Materials

    What hardness are Lamson’s knife blades?

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Can’t find the answer to your question?

Care & Support

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