Frequently asked questions
Product Features & Materials
10 Articles
382-archive
Orders & Shipping
9 Articles
383-archive
Refunds, Returns & Lifetime Guarantee
3 Articles
384-archive
Loyalty Club, Discounts & Gift Certificates
5 Articles
385-archive
Product Care
8 Articles
386-archive
Lamson Factory & Lamson Factory Outlet Store
4 Articles
387-archive
Dealers, Reps, Partner Chefs & Inventors
4 Articles
388-archive
Other
3 Articles
389-archive
Loyalty Club, Discounts & Gift Certificates
What is Lamson’s Loyalty Club?
Loyalty Club, Discounts & Gift Certificates
How do I Earn and Redeem Loyalty Club Points?
Loyalty Club, Discounts & Gift Certificates
How do I buy and use a Lamson Gift Certificate?
Loyalty Club, Discounts & Gift Certificates
How do I use a discount code?
Loyalty Club, Discounts & Gift Certificates
What happens if I forget to enter my discount code on my order?
Product Care
Are knives and tools dishwasher safe?
Product Care
How do I care for my Knives?
Product Care
How do I care for my Kitchen Tools?
Product Care
What do I do if spots appear on my knife or tool blade?
Product Care
How do I keep my knives sharp?
Product Care
How do I hone and sharpen a knife?
Product Care
What is Lamson’s Sharp for Life program?
Product Care
How should I store my knives?
Lamson Factory & Lamson Factory Outlet Store
Where is Lamson’s factory?
Lamson Factory & Lamson Factory Outlet Store
Where is the Factory Outlet Store?
Lamson Factory & Lamson Factory Outlet Store
What products can I buy at the store?
Lamson Factory & Lamson Factory Outlet Store
Can I use my Discount Code at the store?
Dealers, Reps, Partner Chefs & Inventors
How do I become a Lamson Dealer?
Dealers, Reps, Partner Chefs & Inventors
How do I become a Lamson Rep?
Dealers, Reps, Partner Chefs & Inventors
How do I become a Lamson Affiliate Chef?
Dealers, Reps, Partner Chefs & Inventors
How do I submit a new Product Idea?
Other
What is Lamson’s Privacy Policy?
Other
What is Prop 65?
Other
Is Prop 65 applicable to Lamson Products?
Product Features & Materials
How do I choose the best knife for me?
Product Features & Materials
What handle materials does Lamson use in products?
Product Features & Materials
What types of stainless steel does Lamson use in its products?
Product Features & Materials
What hardness are Lamson’s knife blades?
Product Features & Materials
What rivets does Lamson use in its products?
Product Features & Materials
What angle are Lamson knives sharpened to?
Product Features & Materials
What are those oval indentations in some knife blades?
Product Features & Materials
What’s the difference between a forged, laser-cut and stamped knife blades?
Product Features & Materials
What wood materials are used in Lamson above counter and under-counter block sets?
Product Features & Materials
Can I get my Knife custom engraved?
Orders & Shipping
What Payment methods does Lamson accept?
Orders & Shipping
Can I get my order Gift Wrapped?
Orders & Shipping
How long does it take to ship my order?
Orders & Shipping
How do I track my order?
Orders & Shipping
How can I get free shipping?
Orders & Shipping
What countries does Lamson ship to?
Orders & Shipping
Who pays for freight and duty on International Orders?
Orders & Shipping
Can I cancel my order after it is placed?
Orders & Shipping
Can I change the ship to address after my order is placed?
Refunds, Returns & Lifetime Guarantee
What is Lamson’s Lifetime Guarantee?
Refunds, Returns & Lifetime Guarantee
What would void the Lifetime Guarantee?
Refunds, Returns & Lifetime Guarantee
What is Lamson’s Refund Policy?