What is Lamson’s Return and Refund Policy?
Refunds, Returns & Lifetime Guarantee
Updated 06-10-2024
What is Lamson’s Return and Refund Policy?
- You have 30 days to return an item if it is in original, resaleable condition and returned in its original packaging.
- Should you wish to return an unused item, please contact us at info@lamsonproducts.com and we will send instructions how to return the item.
- Please ensure you provide us with ORDER # and your PHONE #. Indicate clearly what items you wish to return.
- If you receive an item that has a defect, please take a photo and email it to us at info@lamsonproducts.com.
- Please ensure you provide us with ORDER # and your PHONE # and what item it is that has a defect.
- Should an item fail and you believe it is due to a manufacturer’s defect, please take a photo and email it to us at info@lamsonproducts.com.
- Please ensure you provide us with original ORDER # and your PHONE #
- Please explain how the item failed.
- You can also call us during regular business hours Monday to Friday 8 am to 5 pm EASTERN Time at 413-642-8135
