What is Lamson’s Return and Refund Policy?

What is Lamson’s Return and Refund Policy?

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Refunds, Returns & Lifetime Guarantee

Updated 06-10-2024

What is Lamson’s Return and Refund Policy?

  1. You have 30 days to return an item if it is in original, resaleable condition and returned in its original packaging.
    1. Should you wish to return an unused item, please contact us at info@lamsonproducts.com and we will send instructions how to return the item.
    2. Please ensure you provide us with ORDER # and your PHONE #. Indicate clearly what items you wish to return.
  2. If you receive an item that has a defect, please take a photo and email it to us at info@lamsonproducts.com.
    1. Please ensure you provide us with ORDER # and your PHONE # and what item it is that has a defect.
  3. Should an item fail and you believe it is due to a manufacturer’s defect, please take a photo and email it to us at info@lamsonproducts.com.
    1. Please ensure you provide us with original ORDER # and your PHONE #
    2. Please explain how the item failed.
  4. You can also call us during regular business hours Monday to Friday 8 am to 5 pm EASTERN Time at 413-642-8135
  • Refunds, Returns & Lifetime Guarantee

    What would void the Lifetime Guarantee?

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  • Refunds, Returns & Lifetime Guarantee

    What is Lamson’s Lifetime Guarantee?

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