Your satisfaction, our priority
At Lamson, we take immense pride in our products and genuinely appreciate our customers. We are dedicated to ensuring your complete satisfaction with your Lamson experience.
Our knives and tools are crafted to be resilient and purpose-driven. In the unlikely event that your Lamson product experiences a manufacturing defect, we offer free repair or replacement – forever.
While we have full confidence in the durability of our knives and tools, we stand behind our guarantee to take care of you should any issues arise.
Learn how to hone your knives using Lamson Sharpening Steel with our instructional video.
Initiating a warranty claim
Access the “Warranty Form” button.
Fill out the online form with the necessary information and submit.
You will receive an email containing a copy of the form. Print and include the form with your shipment.
Remember to save the PDF for your records.
Tips for secure packaging
Carefully wrap clean Lamson knives in bubble wrap and/or several layers of newspaper and/or cardboard sleeves.
Securely pack contents into a shipping box, ensuring that knives fit snug and do not move about in the box.
Pay extra special attention to the tips of knives to ensure their safety, as well as the safety of package handlers.
Include a copy of your order inside the box.
Essential tools for knife care
Maintaining and preserving your Lamson knife or kitchen tool at home is easy with our range of essential products.
Lamson’s Mineral Oil for Walnut Handle Care
To keep walnut-handled knives and tools in optimal condition, avoid dishwasher use as it damages the wood. Instead, rinse and wash them in warm soapy water, dry thoroughly, and store. Apply a light application of Lamson’s mineral oil to keep the wood healthy and prevent drying out and splintering.
